The "Anti-SDC" Service Model

Legacy Support: When Others Abandon You, We're Here

Long-term partnerships built by fixing machines others abandoned. Local, responsive support for Tenneco, Fast Form, and more.

The Industry Problem: "Build and Abandon"

Large automation companies have earned a reputation in Northeast Ohio for building machines and disappearing after commissioning. As one frustrated manufacturer put it:

"It's like pulling teeth to get them back in and to fix it."

When equipment breaks down or needs modification, these companies are slow to respond, expensive, and often uninterested in "small" service work.

Our Differentiator: Partner for Life

Visionary Automated Solutions has built long-term partnerships by doing what larger competitors won't: providing responsive, local support for existing automation equipment.

Local

Northeast Ohio

Based in Twinsburg, OH, we provide local on-site support throughout Northeast Ohio. Your trusted local automation partner.

Direct

Access

Talk directly to the engineers who built and know your equipment. No call centers, no middlemen, no runaround.

Ongoing

Partnership Model

We build it. We install it. We support it. For life. Service doesn't end at commissioning.

Example Support Projects

Tenneco1 month

Laser Marker Upgrade

Upgraded marking system on existing production line to improve traceability and meet new customer requirements.

Fast Form1 month

Press Repair

Repair service to restore critical stamping press to full production capacity after equipment failure.

Tenneco1 week

Jig Motor Replacement

Quick motor replacement and recalibration to minimize downtime on production fixture.

Why Manufacturers Choose Us for Support

We Fix What Others Built

You don't have to be our customer to get our support. We'll troubleshoot, repair, and upgrade machines built by anyone—including the companies that abandoned you.

Responsive Communication

No voicemail runaround. Direct access to the engineers who know your equipment. Fast quotes, clear timelines, transparent pricing.

Economical Service

Small support projects that enterprise Goliaths ignore. We don't have their overhead, so we can profitably serve you.

Path to Partnership

Support projects build trust. Tenneco and Fast Form started with small repairs and now engage us for larger automation builds.

Need Support for Existing Automation?

Whether it's equipment we built or another supplier abandoned, we're here to help. Responsive, local, professional service.

Request Support